Warranty
At Seat Supply, we stand behind the quality of our products. We offer a 12-month limited warranty covering manufacturer defects in materials and workmanship, effective from the date of purchase.
What’s Covered?
This warranty covers defects in materials and workmanship, including but not limited to:
- Stitching defects
- Material flaws (such as cracking, splitting, or premature wear under normal use)
- Structural defects in seat frames or padding
What’s Not Covered?
This warranty does not cover:
- Normal wear and tear, fading, or discoloration from sun exposure or chemicals
- Damage caused by improper installation, misuse, accidents, or modifications
- Cuts, burns, punctures, or any damage from external factors
- Water damage, mold, or mildew due to improper care
- Any products used outside of their intended purpose
How to File a Warranty Claim
If you believe your product has a manufacturer defect covered under this warranty, please follow these steps:
- Contact Us – Email our customer support team at [your email] with your order details and a description of the issue.
- Provide Photos – Include clear images of the defect for assessment.
- Warranty Evaluation – Our team will review your claim and may request additional details.
- Resolution – If your claim is approved, we will repair or replace the defective product at our discretion.
Important Notes
- Warranty claims must be submitted by the original purchaser.
- Seat Supply is not responsible for any labor or installation costs related to warranty replacements.
- In some cases, customers may be required to return the defective item before a replacement is issued.
For further questions or assistance, please contact us at info@seatsupply.com
